Frequently Asked Questions
Everything you need to know about shopping at The Love Store.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, eco-friendly fabrics in 80% of our current collections to ensure fashion that feels as good as it looks.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately if you need to modify your order.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.